Secure online video and phone appointments available 365 days a year.
About AXA Doctor At Hand
AXA Doctor At Hand is a medical app developed
by Doctor Care Anywhere Limited.
The APK has been available since November 2020.
In the last 30 days, the app was downloaded
about 4.2 thousand times.
It's currently not in the top ranks.
It's rated 1.67 out of 5 stars, based on 580 ratings.
The last update of the app was on November 25, 2024.
AXA Doctor At Hand has a content rating
"Everyone".
AXA Doctor At Hand has an APK download size of 78.37 MB and the latest version
available
is 9.0.1.
Designed for Android version 7.0+.
AXA Doctor At Hand is FREE to download.
Description
AXA Doctor at Hand is a 24/7 service, available wherever and whenever you need it.
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★★★★★
I had only good experience with the app. In fact, I think that's what NHS should strive to, to make the routine appointments more efficient and straightforward.
★★★★★
Got an appointment within the hour, all the appointment notes and prescriptions are nicely stored in the app and came through right after my appointment ended. Couldn't ask for more.
★★★★★
Great app, easy to use. I saw some comments for the login and I had problem as well, but because I made mistake. Once You create from the browser online the username and password don't go straight to the axa app, it won't work, fill up everything online first from the browser until you get to the point for verification of the document and selfie, then you can close the online application from the browser and open this axa app and complete the verification. All working in perfect order 👌 🙌
★★★★★
Had an issue with logging in since doctorAtHand uses different credentials to the AXA website, but otherwise it's working fine
★★☆☆☆
Can't log in and password reset doesn't work. It's just a rebranding of the Doctor at Hand app but that one does at least let me log in. I think in all the rebranding they've messed up how user accounts are linked and made things confusing.
★★☆☆☆
This app is %&£*ing atrocious. It sends you through a rigmarole to set up credentials, then refuses to work if It's not fully updated, and THEN wipes said credentials after an update. I've lost count of the amount of times I visited an Axa appointment with all my health details stored on the app, and then am unable to access any of it. Even when it is accessible, it's not stored in a usable, intuitive manner. Utterly. Useless.
★★☆☆☆
Every time I log into the app I get "sorry, we are experiencing technical difficulties" and appointments booked or previous appointments aren't showing. In other words, you can't use the app to join an appointment you've booked.
★★☆☆☆
Login seems fixed but the most fundamental part of the app - booking an appointment - does not work. Keeps saying they can't accept payment via the app, and therefore you can't book an appointment.
Google Play Rankings
This app is not ranked
Technologies used by AXA Doctor At Hand
AXA Doctor At Hand is requesting 25 permissions and is using 50 libraries.
Show details
Each subscription will automatically renew 3 days before the expiration date for
the same time period. Subscriptions can be cancelled at any time before the renewal.
