CFC Express App - Chelsea FC

★★★★★ Necessary app! Fast and easy to use. The girls at the Stadium helped in setting it up and I got a free cappuccino.

★★★★★ It's always worked well for us. Make a note of your order no. and locate the correct cfc express counter for your order. I have often found there are stewards keeping order at the CFC counter at half-time who are assisting the bar staff. I once ordered beer from the family section. The bar manager rang me to explain that I could only have soft drink in this section so refunded me the beer and gave me a coke instead. If you want half-time drinks it's a good way of beating the queue. Just remember to go to the correct counter bring your order no. or print the order with bar code in case the app does not load up on your phone when you are at the counter. (they will also have details of your order and name)

★★☆☆☆ Wasted half-time because the bar I ordered from denied that the order was theirs and I had to queue up at another bar only to be redirected back to the first bar. It didn't help that they were taking orders in the so-called express queues. My order wasn't received at the bar I'd ordered it from, and I had to wait for a supervisor to arrive, who then went off to find the manager before they would fulfil the order that I had paid for on the app. As by now half-time was over I then had to wait for the manager to come over to the till to refund the Pint of beer I'd ordered as there was no time to drink it. Complete shambles, I'll just go back to queuing as that would have been quicker.

★★☆☆☆ Went to the West Ham game last night, because of the restrictions in place I downloaded the app the night before, and I pre-ordered food and drink to my seat for half-time. I got confirmation. Seat number was on confirmation, and it stated pick-up was not required. That way I wouldn't have to get up and queue up when the idea is to social distance. Sat in my seat entire half-time interval, but food never came, they've taken my money so not happy. Won't be using this app again.