El Pollo Loco - Loco Rewards is a food & drink app developed
by El Pollo Loco Developers.
The APK has been available since November 2016.
In the last 30 days, the app was downloaded
about 13 thousand times.
It's ranked in the top 500.
It's rated 3.60 out of 5 stars, based on 12 thousand ratings.
The last update of the app was on October 10, 2023.
El Pollo Loco - Loco Rewards has a content rating
"Everyone".
Designed for Android version 6.0+.
El Pollo Loco - Loco Rewards is FREE to download.
Description
I hate free food (said no one, ever). Join the Familia to enjoy personalized offers, birthday rewards, and exclusive access to content, experiences, and new menu items at El Pollo Loco.
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Comments on El Pollo Loco - Loco Rewards for Android
★★★★★
As for the app and systems, it works well except for the lack of being able to type a short note or request extra/no/lite onions, and certain other options, so I'm unable to actually use it for the orders I require them. This goes for the in-store self-service touch screens at some stores too since it's the same system. I am forced to seek personal help for those orders.
★★★★★
They make it easy to order and there are EXCLUSIVE deals only available in the app. They even give you a free burrito for enrolling in their free rewards program. Only thing I don't like is you can't order things on the side. I often don't want beans on my Mostafa, but want them on the side. I end up ordering it no beans and then when I pick it up I ask for them on the side. Very minor issue, but I hope they'll resolve it!
★★★★★
Can you fix an issue where exiting an item options selections sends you all the way back to the beginning? I'm saying it sends you all the way back to the first item of all the menus. It's a bit annoying to go back to where you were looking. Kind of makes you lose interest in ordering.
★★☆☆☆
App or their website is can not pay for my order tried different cards and different web browser along with ios and android app and nothing, so I deleted and going to pollo bros instead.
★★☆☆☆
App is user-friendly, but after using 1 coupon in app, all other coupons wouldn't work in the future. These were separate dates, times, and locations that I attempted to redeem coupon(s). I made sure my app was up-to-date (even reinstalled) after checking the terms and conditions were met and that the correct item was in the cart, but when trying to redeem the coupon, I kept getting an error message saying I needed to add the item to cart to use the coupon. I guess EPL doesn't want my money?🤷🏼
★★☆☆☆
Using their coupon or rewards is such a royal pain because absolutely every time I go to use one it will tell me to add the item to the cart even if that item is supposed to be" any" item!!! Absolutely infuriating to use an app after decades of watching programmers improve things, and we are still dealing with BS bugs with their own coupons. There are so many times that I have forfeited using a coupon because I would rather save time on my order than to wait and figure out how to get my coupon!
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