Halo ITSM, PSA, CRM is a business app developed
by Halo Service Solutions Ltd.
The APK has been available since July 2021.
In the last 30 days, the app was downloaded
about 470 times.
It's currently not in the top ranks.
It's rated 2.70 out of 5 stars, based on 26 ratings.
The last update of the app was on August 21, 2024.
Halo ITSM, PSA, CRM has a content rating
"Everyone".
Halo ITSM, PSA, CRM has an APK download size of 42.11 MB and the latest version
available
is 1.2.7.
Halo ITSM, PSA, CRM is FREE to download.
Description
Welcome to the Halo Service Solutions app for Android devices, free to download and use with your main version of HaloITSM, HaloPSA, HaloCRM or Halo Service Desk.
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★★★★★
The Halo team continues to improve an already wonderful product. The integration with our PSA instance is seamless. There are a few things that I would like to see (time tracking during a site visit, possibly based on geolocation; integration with the phone's calls to track client communication), but the app is relatively young, so these may come in the future. All in all, it's great to have an app and not have to use the mobile site. Looking forward to using it!
★★★★★
Modern app look and feel. It works well for servicing tickets, we could use a lot more in-app features, like project mgmt, viewing invoices, push notification management, etc., but this is a great start for the new app, looking forward to it continuing to expand its capabilities! PS - I would love for the app to take on our global default colors in Halo PSA, we have a custom green color and the red is a bit jarring, if that could match it would look even better for us.
★★☆☆☆
Pretty awful. The view options are lacking. Can't even find tickets I was working on a few hours after the fact.
★★☆☆☆
Not sure what to describe. My Tickets take forever to load, Working in progress won't be visible. No matter you play with filters, It doesn't show up. No ticket sorts by decending date. No filters to find closed tickets. Merging of tickets require us to remember the ticket number you are going to merge to. Not even possible to split merged tickets. What a shame. Have you used any of itsm software before developing this app ?
★★☆☆☆
App is okay, but it needs work - main problems I have: Half of the functions just link to the main halo website, which doesn't help when I'm trying to find a job/log time on the fly. App also crashes/hangs fairly regularly when I try opening tickets from notifications. Text boxes to log time/email only show 2 lines which makes it difficult to proofread. The app begins to lag the more I write as well.
Google Play Rankings for Halo ITSM, PSA, CRM
This app is not ranked
Technologies used by Halo ITSM, PSA, CRM
Halo ITSM, PSA, CRM is requesting 29 permissions and we don't have library information (yet).
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Each subscription will automatically renew 3 days before the expiration date for
the same time period. Subscriptions can be cancelled at any time before the renewal.
