myVideoIdent

★★★★★ For me, it took less than one minute to get connected on a Saturday noon. Verification process was complete within 5 minutes with a friendly employee on the other end. Looking at other reviews I can confirm a basic queue counter (just approximate numbers, no ETA needed) would be nice in case it's busier and takes a longer time to get connected. Otherwise, it seems that you have to keep a constant eye on the loading indicator. I usually have my phone set to English despite being a German native speaker. To avoid any confusion I wanted to run the process in German. I know that's a rather weird edge case but to do, so I had to switch my OS language and reboot, there's no option to select a language within the app.

★★☆☆☆ It took a whole day and a half to finally get identified. You wait and wait with no counter, no clue if the app actually works or not... It just says wait for connection. I did it about 10 times with wait times between 15 and 20 minutes and nothing happened. Finally, at about 22 00 in the evening I tried again and got connected. The identification process is OK, the guy was nice and polite and everything went smoothly...